When you book, you pay 100% of the total price to secure your spot. With this, you're confirmed, and your guide knows to expect you.
You'll have your guide's direct contact before you travel. Ask them about weather, what to bring, or anything else — you're talking to the person who'll actually be leading your trip, not a call centre.
48 hours after the end of your activity, unless any concerns have been raised by you or your guide, we send the remaining 70% to the business.
The price on every listing is the full price of the experience. There are no booking fees, service charges, or platform fees added at checkout.
What each listing includes — equipment, transport, park fees, meals — is stated on the listing itself. If something isn't included, we say so before you book, not after.
Please refer to our cancellation policy here: https://africonnect.io/cancellation-policy
To make a booking, you will pay the total price of the activity. We immediately send 30% as a deposit to the business, and keep the remaining 70% until after confirmation that the activity has gone as planned. Payments are made through Paystack on our platform.
If you're a guide or tour operator, here's exactly what listing on AFRICONNECT costs you.
No setup fee. No monthly fee. No cost to create a listing, update it, add photos, or add new experiences. If you never receive a booking, you never pay us anything.
When a traveler books an activity, you receive 30% of the booking value immediately, as a deposit. After confirmation that the activity has gone as planned, we send the remaining 70% of your payment to the same account through which you received the 30% deposit.
We take a commission only when you actually receive a booking. It's deducted from the traveller's payment — never from the payment you receive in person.
20% commission
We publish this because most platforms don't. Large international booking sites commonly take 20–30%, often layered on top of a local ground handler's cut, so the guide running the trip can end up with well under half of what the traveller paid. You should know our number before you list, not after.
Accurate prices, honest descriptions, and showing up for your clients. We verify every operator before their listing goes live, because the trust travellers place in us is what makes bookings possible for all of you.